What makes a man who has fifteen years experience in an industry decide to leave his employer and start his own firm? For Mark Winrod, owner of Mark's Plumbing, Heating, & A/C, Inc., it was the desire to provide locale residents with a source for all their plumbing, heating, and air conditioning needs where they could be assured of always receiving the best advice, the best service, the highest quality components, and a fair deal from a man who believes in treating each customer the same way he would want to be treated if he were in their shoes.

The decision to leave the security of a steady paycheck for the ranks of the self employed was a hard decision for Mark and his wife Paula. It's always difficult to tell if you're at the edge of a great opportunity or the precipice of a slippery and deadly cliff but as Mark's customers can attest, Mark and Paula starting their own company in September 1999 has proven to be a blessing for those who rely on their services. Mark is fully state certified in plumbing, backflow testing, DOT qualified for gas lines, in addition to his heating, ventilation, and air conditioning certifications. Serving both commercial and residential needs, Mark and his crew handle new installations, replacements, service, and repair throughout Medina, Summit, and Cuyahoga Counties although Medina remains their base and major market area. When providing estimates, Mark makes sure he supplies his potential customers with the understanding and knowledge they need to enable them to make informed decisions. He concentrates on educating his customers about all facets of their project and makes recommendations based on his extensive experience. Mark's Plumbing, Heating, & A/C is a qualified furnace/air dealer for Armstrong Air products which Mark has selected due to their quality and durability, affordable pricing, and the excellent warranties that they provide. Twenty-four hour emergency service is available for those times when tomorrow just isn't soon enough and his years of expertise make it possible for Mark to service equipment from all manufacturers.

Every business needs an edge, a special something that sets them apart from their competition. Mark's Plumbing, Heating, & A/C has found that their policies of fairness and educating their customers have kept their telephone ringing. Give Mark and Paula a call for all of your plumbing, heating, and air conditioning needs. While you've got them on the phone, don't forget to tell them that The Advocate sent you!

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